| Search For Keyword or Phrase: |
|
| Example: install toner cartridge |
 |
|
|
|
To find a specific fault code, try our Fault Code Search. |
|
|
|
For further help, try our Tips on Searching. |
|
|
|
Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
|
|
|
|
| Frequently Asked Questions: |
- How To Find the Serial Number
The serial number has the following format: PPP-SSSSSS where PPP is the product code and SSSSSS is the serial number. The serial number can be found on a label located on the rear frame of the printer, just inside Door A. Open Door A to locate the serial number. more...
- How To Print the Configuration Page
Press the [Up] or [Down] arrow button on the Control Panel until "Information" is selected, and then press the [OK] button. Press the [Up] or [Down] arrow button until "Information Pages" is selected, and then press the [OK] button. Press the the [Up] or [Down] arrow button until "Configuration Page" is selected, and then press the [OK] button to begin printing. more...
- How To Print the Menu Map
How To Print the Menu Map . Print the Menu Map to determine where these information pages are located in the menu structure, and to help navigate through the menus on the Display Screen. Press the [Down] arrow button until "Menu Map" is selected, and then press the [OK] button to begin printing. more...
- How To Print the Paper Tips Page
For more detailed information about paper and other media, print the Paper Tips Page. Press the [Down] arrow button until "Information Pages" is selected, and then press the [OK] button. Press [Down] arrow button until "Paper Tips Page" is selected, and then press the [OK] button to begin printing. more...
|
|
|
|
|
|
|
|
Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
|
|
|
